Frequently Asked Questions

Answers to questions we frequently get through email and on our Discord

What is the Helium network used for?
How does the selection process work?
My Hotspot is offline. What should I do? 
How can I improve my Hotspot's earnings? 
What does Hotspot Relayed mean?
How much will I earn from having a Hotspot at home on a monthly basis?
How does the referral program work?
Will I benefit from having several Hotspots at home?
When do I receive my payout?
Who is responsible for tax accounting and declaration?
What about internet security?
What about radiation from the Hotspot?
What happens if I move from the address I’m hosting a Hotspot at /or will host at?